How to set up your new tow company Curbside SOS account

You’ve been sent an email to sign up with CurbsideSOS. What does it mean, and what do I do?

It means the Local Dispatch is now dispatching police jobs via the CurbsideSOS platform and Tow Companies can accept and handle police jobs in the CurbsideSOS smartphone app.

First, you’ll want to register with CurbsideSOS to receive police jobs quickly and easily.

*Creating your CurbsideSOS account can take a few minutes but you won’t have to repeat the steps later. Before beginning your registration you’ll want to have the following information on hand:

  • Business information (Name, phone, email)
  • Service fees (your fees for pick up, mileage, storage, etc)
  • Valid Liability Certification and Public Service Commision Letter
  • Driver information (if you have any other drivers on your team that you want to be able to receive jobs)
  • Vehicle information (Make, Model, VIN and registration for each vehicle you use)

Step 1: Click on the orange “Login” button in your email. Once you click the Login button, you’ll be directed to Curbside SOS to complete your registration.

 

Step 2: You’ve landed on your registration page reminding you of what you’ll need to register. Click the orange “Get Started” button.

*Make sure you have all your documents ready. This sign up can take about 10-15 minutes

 

Step 3: Fill in basic company information (ex: company name, address, your name and number)

*Company nickname is what people around your area know you as. It can be an acronym of your company name or for example if you are “Mike’s Towing” and just go by “Mike’s”.

 

Step 4: Fill in your Service Fees for each of the provided towing services.

 

Step 5: Enter the location of your storage facility. If you have multiple locations, please add all here.

Step 6: Add in fee amounts for common services you may provide, like tire change. Then click on the “Save & Continue” button.

Step 7: Define your service area that you are able to cover, then “Save & Continue”.

Step 8: Add your certification documents from your computer by clicking on the paper clip. The files you add can be in a word doc, PDF, or JPEG format.

 

Step 9: Invite drivers. You’ll be able to add yourself as a driver and any of your other operators. When you add a new driver, they will be notified right away so you will want to let your drivers know that you’ll be adding them to a new system and they will receive a notification to create an account. You can also add more drivers later. To add a new driver once you’ve finished creating your CurbsideSOS account head here.

*Once you’re set up as a driver, you’ll receive an email to download the Curbside SOS app to accept jobs and receive directions.

Step 10: Add in the vehicle information for the vehicles you plan on using to take police jobs You have to add at least one vehicle during your account creation but you can add more vehicles later.

 

Step 11: Once you’ve hit “Save” after filling your Vehicle information you’ll have one step left! Hit the orange “Finish” button to complete the setup of your Tow Company account with CurbsideSOS.

Now you are ready to start accepting jobs from your local Dispatch.

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