Fees
Last Modified: August 13, 2024
Fee Structure of the CURBSIDE SOS Platform
CURBSIDE SOS will authorize an initial amount of up to 2x the estimated cost of services provided to a Requesting User by a Service Provider User.
If you are a Requesting User, please note that CURBSIDE SOS will charge you a fee of 10% of the total amount invoiced by the Service Provider User which will appear as "Curbside SOS fee" and a processing fee of 3% of the total amount charged which will appear as "Processing fee."
If you are a Service Provider User, please note that CURBSIDE SOS will charge you a fee of 10% of the total amount you invoice to the Requesting User and a processing fee of 3% of the total amount you invoice to the User which shall be deducted before CURBSIDE SOS issues final payment for the applicable Job.
Cancellation Fees
If you are a Requesting User and you cancel or request to cancel a job after the Service Provider User has started the job, please note that CURBSIDE SOS will charge you a fee of up to $15 which will appear as "Curbside SOS fee." There will be no charge if you cancel or request to cancel a job before the Service Provider User has started the job.
If you are a Requesting User and you do not cancel or request to cancel a job at any time but are not physically present at the scene of the vehicle being serviced when the Service Provider User arrives, or if you provide required information that is inaccurate and results in the inability of the Service Provider User to complete the job in any way, please note that CURBSIDE SOS may, at their exclusive discretion, charge you the full amount of the contracted service - including all fees listed above.