A roadside assistance technician lifting a stranded motorist's car onto a tow truck on the highway.

A 2024 Guide to Towing Services for Stranded Motorists

Whether it is a long drive, or a quick trip to the store, car problems or accidents can sometimes suddenly interrupt your plans and leave you stranded, and Curbside SOS is always here to help with our network of nationwide roadside assistance providers. Towing services are important in these cases, helping to move your car and give you peace of mind. This concise guide explains basic towing services, including when to call for a tow, safety tips, how to tow different vehicles, and the types of tow trucks available.

In this article:

Recognizing When You Need Towing

Understanding when it's necessary to call for a tow truck is crucial, whether you're at home, on a bustling street, or stranded off-road. Recognizing these scenarios as moments when towing is the safest and most practical option is key to ensuring both your safety and that of your vehicle.

There are several situations that may leave you with no option but to seek towing services. These include:

  • Mechanical failures that incapacitate your vehicle, such as engine breakdowns or transmission issues, are common causes. In these cases, attempting to drive further can exacerbate the problem, making towing the safer alternative.

  • Accidents can render your vehicle undriveable, either due to significant damage or to ensure legal compliance until an official report is made.

  • Severe weather conditions, leading to vehicles being stuck in snow, mud, or flooded areas, often require the intervention of a tow truck to ensure the safety of the vehicle and its occupants.

The Curbside SOS network of towing service providers are ready to assist for all car and truck towing needs. If you are stranded, don't wait — get help now.

Ensuring Roadside Safety

When you find yourself in need of towing services, ensuring the safety of yourself and any passengers becomes the top priority. Implementing key safety strategies can greatly reduce the risk of further incidents. Here are key strategies to enhance your safety:

  • Find a Safe Location.

    If possible, move your vehicle to the side of the road. This simple act can significantly reduce the risk of further accidents.

  • Stay Visible.

    Turn on your hazard lights to alert other drivers to your presence, especially in low-visibility conditions.

  • Remain Inside.

    If you're on a busy road, it's safest to stay in your vehicle until help arrives. Exiting your vehicle can put you at risk of being hit by passing cars.

Types of Vehicles and Their Towing Needs

Vehicles come in various drivetrain configurations, each with its own set of requirements for towing to prevent damage. Whether it's a front-wheel drive needing its front wheels lifted, a rear-wheel drive requiring a dolly for the rear wheels, or an all-wheel drive and 4x4 vehicles that must be transported on a flatbed, the right towing technique is crucial. Understanding and selecting the correct towing method for your vehicle's specific type is vital to ensure that it is transported without causing additional harm during the process. While your Curbside SOS network tow provider will make this determination, here are some different types of vehicles that require specific towing techniques to avoid damage:

  • Front-Wheel Drive.

    Towing with the front wheels off the ground prevents transmission damage.

  • Rear-Wheel Drive.

    Towing with the rear wheels off the ground to prevent transmission damage.

  • All-Wheel Drive and 4x4s.

    Flatbed towing or use of dollies is necessary for these vehicles to prevent harm to their complex drivetrain systems.

Selecting the appropriate towing method for your vehicle type is essential to prevent further damage during the towing process.

The Different Types of Tow Trucks

Tow trucks are not one-size-fits-all; they are specialized vehicles designed to meet the varied demands of roadside recovery. From the versatile flatbed tow trucks, ideal for handling all-wheel-drive systems and accident-damaged vehicles, to the wheel-lift tow trucks for quick, short-distance jobs, and the robust integrated tow trucks for heavy-duty tasks, each type serves a unique purpose. Knowing which tow truck is best suited for your situation can greatly influence the outcome, ensuring that your vehicle is transported safely and efficiently. Here are a few different types of tow-truck, each suited to specific situations:

  • Flatbed Tow Trucks.

    These trucks carry the vehicle entirely on their bed, making them ideal for all-wheel-drive vehicles, those involved in accidents, or heavily damaged cars.

  • Wheel-Lift Tow Trucks.

    By lifting the vehicle by its wheels, these trucks offer a cost-effective solution for short-distance tows.

  • Integrated Tow Trucks.

    Used primarily for heavy-duty tasks, these trucks are designed to tow buses, trucks, and other large vehicles with stability and strength.

Upon selecting a Curbside SOS tow service provider, an initial communication will take place between you and the provider to assess your specific situation. This ensures that the appropriate type of tow truck is dispatched to meet your needs. Our providers are trained to ask the right questions and gather necessary information to determine the most suitable towing equipment for your vehicle's requirements.

Using Curbside SOS To Find the Right Towing Service

When you're stranded on the side of the road, finding a reliable towing service quickly becomes a top priority. The right tow company can mean the difference between a smooth rescue and added stress to an already tense situation. Considerations such as how quickly they can arrive, their expertise with your specific vehicle, and their reputation for reliability and professionalism are crucial in making an informed decision. The Curbside SOS network helps you connect immediately to active tow providers in your immediate area who meet this criteria.

Curbside SOS has simplified the process of connecting you with active tow providers, in real-time. If you are stuck or need help, it can also be very stressful wading through outdated information in search results, searching different websites, trying to find someone who will answer the phone, and waiting for long periods on-hold. Just click "Get Help Now," and our live network of providers will be ready to assist you.

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Preparing For the Tow

Waiting for a tow truck can be a stressful time, but there are proactive steps you can take to ensure the process goes as smoothly as possible. These preparations create a more efficient towing process and make navigating the often complex world of roadside assistance a bit easier for everyone involved. The good news is that Curbside SOS streamlines your important information, and connects in advance with this information to the tow provider. Curbside SOS will prompt you for this information before connecting to providers in your area. This information helps them prepare for your specific needs, and to your location as quickly as possible.

It is also important to remember to gather your personal belongings and any valuables from your vehicle. Once it's towed, accessing your vehicle might be inconvenient.

If possible, also take photographs of your vehicle and area. This can help your tow provider better understand your needs, and help them prepare for the job.

Towing services are a vital component of roadside assistance, and Curbside SOS is here to help. By understanding the basic nuances of towing services, from the types of tow trucks to the importance of roadside safety, motorists can navigate these often difficult situations more effectively. Always remember, the priority in any towing situation is the safety of all involved, followed by the secure and efficient recovery of the vehicle.

About Curbside SOS

Curbside SOS is an open marketplace for motorists who require roadside assistance & towing help but don't want all of the costs & complications that come with road club memberships. We connect motorists in need with emergency assistance professionals to allow them to directly quote how much they would charge for the job in real time with more transparency and tracking than alternatives, getting you back on the road as quickly as possible, for less than you'd think.

Emergency Automotive Assistance Resources

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  • Available in all 50 states, most requests quoted in 3 minutes
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